Privacy Policy

1. User Information

Who manages your personal data?

Live Málaga is responsible for the processing of the personal data of its users. We ensure that this data will be treated in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).

Why do we collect and process your personal data?

We process your data to maintain a professional and personal relationship with you. The specific purposes are:

Sending information and commercial communications via e-mail, SMS, social media, or other means (digital or physical). This may relate to our own services or products, as well as those of partners. This ensures that third parties do not have direct access to your personal data.
Conducting customer satisfaction surveys, market research and statistical analyses.
Handling requests, questions or comments you submit through our contact channels.
Sending future newsletters regarding offers, news and promotions relevant to our services.

On what legal basis do we process your data?

The processing of your data is justified on the basis of:

Your consent, for example for receiving commercial information and newsletters.
Our legitimate interest, for example in conducting market research and handling your requests.

How long do we retain your data?

We store your data only for the time necessary to achieve the purposes for which it was collected or for as long as a legal obligation prescribes this. Once the data is no longer needed, it is securely deleted or anonymized.

Will your data be shared with third parties?

Your data will not be passed on to third parties, except when this is necessary for the performance of our services (for example technical support services). In such cases, a confidentiality agreement and a data processing agreement will be concluded in accordance with the applicable privacy legislation.

What are your rights as a user?

You have the following rights:
The right to withdraw your consent at any time.
The right to access, correction, erasure, restriction of processing, portability, and objection to processing.
The right to file a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es ) if you believe that we do not comply with the law.

Contact details for exercising your rights:

Live Málaga / Bogers Consultancy
Calle Puerto 14, Málaga
contact@live-malaga.com

2. Mandatory or voluntary information

When filling out forms on our website, some data is marked with an asterisk (*). This data is mandatory, because we need it to process your request correctly. Other fields are optional and are intended to improve our services.

You are responsible for providing accurate and up-to-date information. If information is not filled in completely, Live Málaga may not be able to guarantee that the service will fully meet your expectations.

3. Security Measures

Live Málaga complies with all legal data protection requirements and implements appropriate technical and organizational measures to protect your data against loss, unauthorized access or misuse.

These measures are regularly evaluated and adapted to new technological developments and legal requirements.
If you have any questions about the security of your personal data, you can contact us using the contact details provided above.